Privacy notice

1. Introduction

Welcome to the Octopus Moneycoach privacy policy (“Privacy Policy”).

Octopus Moneycoach respects your privacy and is committed to doing the right thing when it comes to protecting your personal data, including how we collect, use and protect your personal data.  This Privacy Policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

This website is not intended for children and we do not knowingly collect data relating to children.

It is important that you read this Privacy Policy together with any other Privacy Policy or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This Privacy Policy supplements any other privacy notices or policies and is not intended to override them.

Please take the time to read this Privacy Policy. If you have any questions about this Privacy Policy or our use of your information you can contact us at [email protected]

This Privacy Policy may change from time to time and if it does, the up-to-date version will always be available on the Octopus Moneycoach website.  Please note that by continuing to use the Octopus Moneycoach website, you are agreeing to any updated versions of the Octopus Moneycoach Privacy Policy.

2. About Us

Where we refer to “Octopus Moneycoach”, “we”, “us” or “our”, we mean TW11 Wealth Management Limited, a Company registered in England (No. 10339119). TW11 Wealth Management Limited is authorised and regulated by the Financial Conduct Authority (FCA). The firm reference number is 763630.

Prior to April 2021, TW11 Wealth Management Limited primarily operated under the trading name ‘Hatch’ at the website However, all users of Hatch and Octopus Moneycoach branded services or websites shall be covered by the same privacy policy which may be found at

3. Third party links

The Octopus Moneycoach website may include links to third-party advertisers, affiliates, websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you.  We do not control these third-party websites and are not responsible for their privacy statements, notices or policies.  When you leave our website, we encourage you to read the privacy notice of every website you visit.  We do not accept any responsibility or liability for the privacy policies or notices on third-party websites. Please check these policies before you submit any personal data to these websites.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

4. Your personal data

As a user of the Octopus Moneycoach website, please refer to our full privacy policy found at for full details on:

  • the types of personal data that Octopus Moneycoach will collect;
  • why Octopus Moneycoach will collect and use your personal data;
  • when and why we will share personal data;
  • the rights and choices you have when it comes to your personal data.

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